Hey,
Business Analyst & Digital Architect
I’m Chris Talma, a freelance Business Analyst with a strong background in system architecture and information security. I help organizations bring structure to complex digital environments by translating business goals into clear requirements, optimized processes, and scalable digital solutions.
I specialize in bridging the gap between business strategy, operations, and IT, ensuring that projects move forward with clarity, alignment, and focus on real business value.
How I Work
My work starts with understanding how an organization actually functions — not how it’s described on paper. I analyze processes, systems, and stakeholder needs to uncover where complexity, inefficiencies, or risks are slowing things down.
By combining business analysis with technical insight, I help teams make better decisions early, reduce rework, and avoid costly surprises later in the project lifecycle.
I don’t just document requirements — I help define the right solution.
Selected Project Examples & Outcomes
E-commerce Platform Optimization
Role: Business Analyst / System Analyst
Context: A growing e-commerce organization struggling with fragmented systems and unclear ownership across their digital platform.
What I Did:
- Analyzed end-to-end order, payment, and fulfillment processes
- Mapped system integrations and data flows between e-commerce, ERP, and logistics partners
- Clarified functional and non-functional requirements for platform improvements
Outcome:
- Reduced process complexity and handover errors
- Enabled faster onboarding of new integrations
- Created a shared understanding between business, development, and external partners
Business & IT Alignment for Digital Transformation
Role: Lead Business Analyst
Context: An organization initiating a digital transformation with unclear scope and conflicting stakeholder expectations.
What I Did:
- Facilitated stakeholder workshops to define objectives, scope, and priorities
- Translated strategic goals into concrete requirements and roadmap items
- Defined acceptance criteria and success metrics
Outcome:
- Clear project scope and reduced scope creep
- Improved decision-making and stakeholder alignment
- Development teams delivered with fewer iterations and rework
Process Analysis & Improvement
Role: Business Analyst
Context: Operational teams experienced delays and inconsistent outcomes due to undocumented and overlapping processes.
What I Did:
- Documented and analyzed existing (“as-is”) processes
- Identified bottlenecks, dependencies, and ownership gaps
- Designed improved (“to-be”) processes in collaboration with stakeholders
Outcome:
- Shorter lead times and clearer responsibilities
- Improved collaboration between departments
- Processes became easier to scale and automate
Risk & Impact Analysis in Complex IT Landscapes
Role: Business Analyst / Risk Analyst
Context: Organization with a complex system landscape and growing regulatory and security requirements.
What I Did:
- Identified functional, operational, and security-related risks
- Assessed impact of changes across systems and business processes
- Integrated risk considerations into requirements and design decisions
Outcome:
- Fewer late-stage changes during implementation
- Increased predictability of project outcomes
- Better balance between speed, security, and compliance
Why Clients Choose Me
Clients work with me because I bring:
- Structure in complex environments
- Clear communication across business and IT
- A pragmatic, results-driven approach
My background in architecture and security allows me to see beyond isolated requirements and focus on the bigger picture — without losing sight of day-to-day operational realities.
Freelance Availability
I’m available for freelance Business Analyst assignments, both short-term and long-term. I integrate easily into existing teams and can operate at strategic, tactical, or operational level.
If you’re looking for a Business Analyst who turns complexity into clarity and delivers tangible outcomes, I’d be happy to connect.
